I am so happy with my recent purchase of Nero the black panther. Arrived very promptly, friendly phone call with Daniella who reassured me my order was on its way. Genuine, good quality and very life like. I have found a new friend for sure! Thank you so much.
10 out of 10
My very first Steiff Bear has just been purchased from here.
10 out of 10 for ease of ordering right through to delivery & the packaging was brilliant.
Will definitely order more bears from here
Fantastic service very quick delivery
Amazing customer service
Ordered click and collect as I needed it within 3 days however item was delivered. I called the store as I was concerned it wouldn’t get to me in time however the person I was speaking to was SO helpful and lovely, he even rang me the next day with delivery updates. The order was delivered next day with a time slot. I just want to say a big thank you for making the process so smooth! Will shop again with this company!
The bear arrived and is beautiful. The courier kept me informed, but had the delivery title – your delivery from beers of Europe, which was confusing. The box it came in was a bit flimsy with a single row of sellotape to fasten it and it was starting to come apart, but the contents were fine. All in all was very good.