Prompt and Efficient

Rated 5 out of 5
November 2, 2022

Easy to place my order and it was delivered promptly and without incident.
However, when I returned to the website looking to purchase another bear, I was unable to locate a search box from which I could easily find what i wanted, so I left it – perhaps that search process could be made easier (or more obvious as to where this function, if it exists, can be found)

Gary Langton

Just amazing!

Rated 5 out of 5
July 5, 2022

I am so happy with my recent purchase of Nero the black panther. Arrived very promptly, friendly phone call with Daniella who reassured me my order was on its way. Genuine, good quality and very life like. I have found a new friend for sure! Thank you so much.


10 out of 10

Rated 5 out of 5
February 10, 2022

My very first Steiff Bear has just been purchased from here.
10 out of 10 for ease of ordering right through to delivery & the packaging was brilliant.
Will definitely order more bears from here


Fantastic service

Rated 5 out of 5
February 10, 2022

Fantastic service very quick delivery


Amazing customer service

Rated 5 out of 5
February 3, 2022

Ordered click and collect as I needed it within 3 days however item was delivered. I called the store as I was concerned it wouldn’t get to me in time however the person I was speaking to was SO helpful and lovely, he even rang me the next day with delivery updates. The order was delivered next day with a time slot. I just want to say a big thank you for making the process so smooth! Will shop again with this company!


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